ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
This core is only available to Biochemistry members.
Joseph Ogas | Department Head
ogas@purdue.edu
Justin Bryant | Academic IT Specialist
bryant73@purdue.edu
(765) 494-1297
Karyn Rodkey | Facility Access Manager
rodkey@purdue.edu
(765) 494-1645
| Hours | Location |
|
24/7 |
Biochemistry Bldg, Room: A53 Biochemistry Bldg, Room: 318
|
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| For software issues or other computer probles please contact: |
Academic IT Specialist
|
765-494-1297
|
bryant73@purdue.edu
|
BCHM 204
|
| For issues or problems with instruments or the room please contact: |
Building Deputy
|
765-494-1645
|
rodkey@purdue.edu
|
BCHM 17
|