ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
A variety of equipment and consumables are available to prepare specimens for testing and characterization in the School of Materials Engineering 'Key Fee' labs. Access to the Key Fee Labs requires a flat, monthly user fee to cover costs of consumables used to cut, mount, polish, and/or analyze metal, polymer, ceramic, and composite specimens.
Sam Schmidt, Lab Manager
schmidsd@purdue.edu
765-494-9718
Casey Peters Safety Officer
peter878@purdue.edu
765-496-4174
Tim VanMeter, Lab Technician
tcvanmet@purdue.edu
765 496-3480
**For Purdue users: First-time users should click "Sign-up" in upper right. Returning students will click "Login"
**For Non-Purdue users: Before you register, you must be assigned a Business Partner Number and given Purdue credentials to register/login.
Please contact the center manager for further information.
| Hours | Location |
|
Graduate/Trained User Hours: 24/7 |
Armstrong Hall |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Tim VanMeter |
Laboratory Technician VIII
|
765 496-3480
|
tcvanmet@purdue.edu
|
ARMS 2201-1
|
| Sam Schmidt |
Lab Manager
|
765-494-9718
|
schmidsd@purdue.edu
|
ARMS 2207
|
| Casey Peters |
Safety Officer
|
765-496-4174
|
peter878@purdue.edu
|
ARMS 2201-1
|